The House of Yoga

Practical Info and Etiquette

Cancellation policy: Classes may be cancelled without incurring into a fee up to 3 hours in advance.
In case of late cancellations or no-shows, classes will be charged in full or deducted from your pass.

After more than 3 late cancellations or no-shows within the same month, our system will apply the
following measures with immediate effect:

  • All your future booked classes will be cancelled
  • Your online booking privileges will be suspended for 15 days
  • Your membership is still valid, which means you can attend classes by registering only at the desk 20 minutes before the class if a spot is still available.

Waitlist: Joining the waiting list for a class is like a commitment to attending that class. If you were
waiting for a spot but have changed your plans in the meantime, please remove yourself from the
waiting list. Should a spot free up, you will receive an automatic email up to 3 hours ahead of the
class to give you enough time to join.
Timing: Please arrive 10 – 15 minutes prior to class (especially if it is your first class and you don’t
know the space!) to be on your mat at the class start time. Latecomers will not be permitted!
Check-In: Please always check yourself in at the reception.
Shoes: Please take off your shoes upon arrival and leave them in the dedicated storage space at the
Phones: Phones are not allowed in the yoga practice room. Please leave them in the changing rooms
and in the dedicated storage spaces either in silent mode or turned off.
Silence: The yoga practice room is a place for practice and meditation. Please be mindful of your
fellow students by observing silence before class.
Respect: Be respectful towards your fellow students, the teacher, the space, and yourself.
Leaving: Try to stay for the whole duration of class. If for some reason you cannot stay until the end,
please let the teacher know ahead of class and leave silently just before savasana (final relaxation
Clean Up: After class, please wipe down the mat you used and place your props in the dedicated